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What happens if there is a dispute with my transaction?

Talk to the business or customer first

If there is any dispute regarding a transaction reach out to the business.

Contact your bank

If you are unable to resolve your dispute with the business, we would recommend you get in touch with your bank to see if they are able to assist you.

Drop us a line

If you believe that a business has breached our Terms of Service, email us at hello@paywithatoa.co.uk with the full details of your issue.

Please note that we can't always resolve disagreements between you and a business.

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